Ageing Care - Resident Dining Experience

 The Resident Dining Experience

Transform Mealtimes. Elevate Care. Enrich Lives.

Reimagine the dining culture in aging care. This innovative, practical training program empowers staff to deliver safe, dignified, and enjoyable dining experiences that meet the strengthened Aged Care Quality Standards (Standard 1 – The Individual and Standard 6 – Food and Nutrition).

✨ Why Choose This Course?

Boost resident satisfaction and engagement Improve staff productivity, retention, and ROI Strengthen compliance with ACQS Learn online with customised and interactive content Two modes of delivery: facilitated for champions; self-paced for all staff

💻 Self-Paced Course

Flexible Learning for Every Role

Work through this course at your own pace. Designed for all staff with the support of identified champions at your facility.

Five Modules :

1. Every Welcome Counts

2. The Dining Environment

3. Meal Choice and Preferences

4. Meal Delivery

5. Practical Improvements

🌟 Course Highlights

Interactive online learning Seamless workplace application Enhanced understanding of dietary needs, IDDSI levels and allergen awareness Improved mealtime service and resident engagement Safe meal delivery and feeding assistance

Professional feedback and complaint handling

Recommended for:  all staff - Carers and Servers • Lifestyle Team • Chefs and Kitchen Staff • Clinicians and Allied Health

Upon completion, participants receive: Certificate of Participation

👩‍🏫A Facilitated Course is also available - Please contact shortcourses@angliss.edu.au for more information

Lead the Change – Build Mealtime Champions

Select lead team members to champion the Resident Dining Experience in your facility. Through five collaborative sessions over six weeks, participants will:

Identify and address critical service gaps Implement sustainable dining improvements Embed person-centred mealtime practices Lead and mentor others through standard operating procedures

Recommended for: Supervisors, leaders and managers in all departments (Carers and Servers • Lifestyle Team • Chefs and Kitchen Staff • Clinicians and Allied Health)

Upon completion, Champions receive: 🏅 Digital Badge • Certificate of Participation • Resident Dining Experience Pin

For more information contact – shortcourses@angliss.edu.au