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Zdenka Gabrielova

Journal Articles

  • Gabrielova Z., & Fang M. (2022). Hidden factors: Operations management implications for the Hayman Island Resort. In M. Sigala, A. Yeark, R. Presbury, M. Fang, & K. A. Smith (Eds.), Case based research in tourism, travel, hospitality and events (pp. 135-154). Springer. https://doi.org/10.1007/978-981-16-4671-3_8
  • Kwong, Y. L., Fang, M., & Gabrielova,Z. (In press). Measuring hotel and resort performances during and post COVID-19: A balanced scorecard approach. In Case based research in tourism, travel, hospitality and events. Springer.