Diploma of Hospitality Management

Overview Course Structure entry Requirements Fees Testimonials

Course Description

If you’re serious about building a future in restaurant operations, this diploma will enable you to build the foundation to create memorable service experiences within a dynamic and exciting industry.

You’ll gain a broad understanding of how the industry works while developing the skills that help you stand out. Learn about business operations, finance, human resources and service quality, all while building real-world confidence. You’ll be taught by experienced hospitality professionals and hear from a diverse range of guest lecturers who share current industry insights.

You’ll also have opportunities to get involved in iconic Melbourne events like the Melbourne Food and Wine Festival and the Grand Prix. It’s a practical, career-focused course designed to help you step into hospitality leadership roles.

This course is part of the Victorian Government’s Free TAFE program. If you are eligible, your tuition fees are fully covered by the Australian and Victorian governments.

Career Opportunities

Restaurant Supervisor
Bar Supervisor
Banquet or Functions Team Lead
Venue Supervisor
Café or Restaurant Owner

Pathways

Progress through further study and into employment with more skills in your pocket. Explore more pathway options from this course.

COURSE DETAILS

Course Code

SIT50422

Study Area

Hospitality

Course Level

Diploma

Course Intake

February, July

Duration

1 year (Full-time)

2 years (Part-time)

Campus

Melbourne

Course Mode

Full-time

Part-time

Course Hours

Full Time: 20-25 per week

Part-time: 10-12 per week

Course Structure

Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.

Core

SITXCCS016Develop and manage quality customer service practices

SITXWHS007Implement and monitor work health and safety practices

SITXHHRM008Roster staff

SITXHRM009Lead and manage people

SITXMGT005Establish and conduct business relationships

SITXCCS015Enhance customer service experiences

SITXMGT004Monitor work operations

SITXCOM010Manage conflict

SITXGLC002Identify and manage legal risks and comply with law

SITXFIN009Manage finances within a budget

SITXFIN010Prepare and monitor budgets

Electives

SITHIND008Work effectively in hospitality service

SITXFSA005Use hygienic practices for food safety

SITHFAB025Prepare and serve espresso coffee

SITHIND006Source and use information on the hospitality industry

SITHFAB023Operate a bar

SITHFAB021Provide responsible service of alcohol

SITHFAB034Provide table service of food and beverage

SITHACS013Provide porter services

SITHACS011Prepare rooms for guests

SITHFAB030Prepare and serve cocktails

SITHFAB024Prepare and serve non-alcoholic beverages

SITHFAB032Provide advice on Australian wines

SITHFAB036Provide advice on food

SITXWHS005Participate in safe work practices

SITXHRM007Coach others in job skills

SITXCCS014Provide service to customers

SITXCOM007Show social and cultural sensitivity

Stage 3

SITXMGT004Monitor work operations

SITXCOM010Manage conflict

SITXHRM009Lead and manage people

SITXCCS015Enhance customer service experiences

SITXGLC002 Identify and manage legal risks and comply with law

SITXFIN009Manage finances within a budget

SITXFIN010Prepare and monitor budgets

SITHFAB032 Provide advice on Australian wines

SITXCCS016Develop and manage quality customer service practices

Stage 4

SITXWHS007Implement and monitor work health and safety practices

SITXMGT005Establish and conduct business relationships

SITXHRM008Roster staff

SITHFAB036Provide advice on food

Timetables

Want to get a handle on your schedule? Find timetables for tourism, hospitality, events and hotel management courses at the Melbourne campus for our next intake. Please note timetables are subject to change.

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Diploma of Hospitality Management (SIT50422)